Advanced Technical Support
Discover the new era of diagnostics support
discover the new era of diagnostic support
REPAIR FOR YOURSELF,
BUT NEVER BY YOURSELF
REPAIR FOR YOURSELF,
BUT NEVER BY YOURSELF
Jaltest Advanced Technical Support – the solution to all your technical problems.
With just a phone call, you’ll have access to a team of experts ready to help you with any issues related to your diagnostic software or repair procedures. Say goodbye to the frustration of trying to solve technical problems on your own. Our support team will provide you with the most up-to-date information from Jaltest’s extensive technical library and guide you every step of the way.
Whether you need help with your diagnostic tools or require assistance with advanced repair procedures, look below at some of the actions we cover in our various support levels.
To have Jaltest ATS active, you must have a Jaltest License active. Additionally, ATS Level II Annual Subscribers are entitled to claim up to 2 Jaltest Central Services tickets for free.
Jaltest Advanced Technical Support – the solution to all your technical problems
With just a phone call, you’ll have access to a team of experts ready to help you with any issues related to your diagnostic software or repair procedures. Say goodbye to the frustration of trying to solve technical problems on your own. Our support team will provide you with the most up-to-date information from Jaltest’s extensive technical library and guide you every step of the way.
Whether you need help with your diagnostic tools or require assistance with advanced repair procedures, look below at some of the actions we cover in our various support levels.
To have Jaltest ATS active, you must have a Jaltest License active. Additionally, ATS Level II Annual Subscribers are entitled to claim up to 2 Jaltest Central Services tickets for free.
INCLUDED IN YOUR LICENSE
PRODUCT
SUPPORT

Initial install and onboarding of new users
ATS LEVEL I:
SOFTWARE
SUPPORT

Assistance connecting to the vehicle, or to specific systems
ATS LEVEL II:
REPAIR
SUPPORT

Help running the actions by having the ATS technician on the line

Help with the registration process

Guidance locating actions such as calibrations or regens

Interpretation of technical information for the user

Assistance with errors during updates

Guidance locating technical information

Access technical information not yet available in Jaltest
INCLUDED!
$300
$995
INCLUDED IN YOUR LICENSE
PRODUCT
SUPPORT

Initial install and onboarding of new users

Help with the registration process

Assistance with errors during updates
INCLUDED!
ATS LEVEL I:
SOFTWARE
SUPPORT

Assistance connecting to the vehicle, or to specific systems

Guidance locating actions such as calibrations or regens

Guidance locating technical information
$300
ATS LEVEL II:
REPAIR
SUPPORT

Help running the actions by having the ATS technician on the line

Interpretation of technical information for the user

Access technical information not yet available in Jaltest
$995
Subscriber Support Line: (305) 960-7651 / Toll-Free (888) 910-7694
CONTACT US NOW FOR MORE INFORMATION
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