Advanced Technical Support

Discover the new era of diagnostics support

discover the new era of diagnostic support

REPAIR FOR YOURSELF,
BUT NEVER BY YOURSELF

REPAIR FOR YOURSELF,
BUT NEVER BY YOURSELF

Jaltest Advanced Technical Support – the solution to all your technical problems.

With just a phone call, you’ll have access to a team of experts ready to help you with any issues related to your diagnostic software or repair procedures. Say goodbye to the frustration of trying to solve technical problems on your own. Our support team will provide you with the most up-to-date information from Jaltest’s extensive technical library and guide you every step of the way.

Whether you need help with your diagnostic tools or require assistance with advanced repair procedures, look below at some of the actions we cover in our various support levels.

To have Jaltest ATS active, you must have a Jaltest License active. Additionally, ATS Level II Annual Subscribers are entitled to claim up to 2 Jaltest Central Services tickets for free.

Jaltest Advanced Technical Support – the solution to all your technical problems

With just a phone call, you’ll have access to a team of experts ready to help you with any issues related to your diagnostic software or repair procedures. Say goodbye to the frustration of trying to solve technical problems on your own. Our support team will provide you with the most up-to-date information from Jaltest’s extensive technical library and guide you every step of the way.

Whether you need help with your diagnostic tools or require assistance with advanced repair procedures, look below at some of the actions we cover in our various support levels.

To have Jaltest ATS active, you must have a Jaltest License active. Additionally, ATS Level II Annual Subscribers are entitled to claim up to 2 Jaltest Central Services tickets for free.

INCLUDED IN YOUR LICENSE

PRODUCT
SUPPORT

advanced tech support icon percentage complete

Initial install and onboarding of new users

ATS LEVEL I:

SOFTWARE
SUPPORT

advanced tech support icon datalink

Assistance connecting to the vehicle, or to specific systems

ATS LEVEL II:

REPAIR
SUPPORT

advanced tech support icon agent

Help running the actions by having the ATS technician on the line

jaltest tech support icon - entry box

Help with the registration process

jaltest tech support - magnafier icon

Guidance locating actions such as calibrations or regens

jaltest tech support - agent with lightbulb

Interpretation of technical information for the user

jaltest tech support - recycle icon

Assistance with errors during updates

jaltest tech support - gears icon

Guidance locating technical information

advanced tech support icon safe magnafier

Access technical information not yet available in Jaltest

INCLUDED!

$300

$995

INCLUDED IN YOUR LICENSE

PRODUCT
SUPPORT

advanced tech support icon percentage complete

Initial install and onboarding of new users

jaltest tech support icon - entry box

Help with the registration process

jaltest tech support - recycle icon

Assistance with errors during updates

INCLUDED!

ATS LEVEL I:

SOFTWARE
SUPPORT

advanced tech support icon datalink

Assistance connecting to the vehicle, or to specific systems

jaltest tech support - magnafier icon

Guidance locating actions such as calibrations or regens

jaltest tech support - gears icon

Guidance locating technical information

$300

ATS LEVEL II:

REPAIR
SUPPORT

advanced tech support icon agent

Help running the actions by having the ATS technician on the line

jaltest tech support - agent with lightbulb

Interpretation of technical information for the user

advanced tech support icon safe magnafier

Access technical information not yet available in Jaltest

$995

Subscriber Support Line: (305) 960-7651 / Toll-Free (888) 910-7694

CONTACT US NOW FOR MORE INFORMATION

Our Diagnostic Products

jaltest diagnostic specialist with computer next to commercial vehicle

Commercial Vehicles

jaltest diagnostic specialist with computer next to off-highway vehicle

Off-Highway Vehicles

jaltest diagnostic specialist with computer next to agricultural vehicle

Agricultural Vehicles

jaltest diagnostic specialist with computer next to material handling equipment forklift

Material Handling Equipment

jaltest diagnostic specialist with computer next to marine vehicle

Marine
Vessels

RECURSOS

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