Advanced Technical Support
Discover the new era of diagnostics support
discover the new era of diagnostic support
REPAIR FOR YOURSELF,
BUT NEVER BY YOURSELF
REPAIR FOR YOURSELF,
BUT NEVER BY YOURSELF
Jaltest Advanced Technical Support – the solution to all your technical problems.
With just a phone call, you’ll have access to a team of experts ready to help you with any issues related to your diagnostic software or repair procedures. Say goodbye to the frustration of trying to solve technical problems on your own. Our support team will provide you with the most up-to-date information from Jaltest’s extensive technical library and guide you every step of the way.
Whether you need help with your diagnostic tools or require assistance with advanced repair procedures, look below at some of the actions we cover in our various support levels.
To have Jaltest ATS active, you must have a Jaltest License active. Additionally, ATS Level II Annual Subscribers are entitled to claim up to 2 Jaltest Central Services tickets for free.
Jaltest Advanced Technical Support – the solution to all your technical problems
With just a phone call, you’ll have access to a team of experts ready to help you with any issues related to your diagnostic software or repair procedures. Say goodbye to the frustration of trying to solve technical problems on your own. Our support team will provide you with the most up-to-date information from Jaltest’s extensive technical library and guide you every step of the way.
Whether you need help with your diagnostic tools or require assistance with advanced repair procedures, look below at some of the actions we cover in our various support levels.
To have Jaltest ATS active, you must have a Jaltest License active. Additionally, ATS Level II Annual Subscribers are entitled to claim up to 2 Jaltest Central Services tickets for free.
INCLUDED IN YOUR LICENSE
PRODUCT
SUPPORT
Initial install and onboarding of new users
ATS LEVEL I:
SOFTWARE
SUPPORT
Assistance connecting to the vehicle, or to specific systems
ATS LEVEL II:
REPAIR
SUPPORT
Help running the actions by having the ATS technician on the line
Help with the registration process
Guidance locating actions such as calibrations or regens
Interpretation of technical information for the user
Assistance with errors during updates
Guidance locating technical information
Access technical information not yet available in Jaltest
INCLUDED IN YOUR LICENSE
PRODUCT
SUPPORT
Initial install and onboarding of new users
Help with the registration process
Assistance with errors during updates
INCLUDED!
ATS LEVEL I:
SOFTWARE
SUPPORT
Assistance connecting to the vehicle, or to specific systems
Guidance locating actions such as calibrations or regens
Guidance locating technical information
$300
ATS LEVEL II:
REPAIR
SUPPORT
Help running the actions by having the ATS technician on the line
Interpretation of technical information for the user
Access technical information not yet available in Jaltest
$995
Subscriber Support Line: (305) 960-7651 / Toll-Free (888) 910-7694
CONTACT US NOW FOR MORE INFORMATION
Our Diagnostic Products
Commercial Vehicles
Off-Highway Vehicles
Agricultural Vehicles
Material Handling Equipment
Marine
Vessels
RECURSOS
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